Resources & support
We understand that loss is difficult. These resources are provided to help guide you through this time and connect you with support.
When a death occurs
Immediate steps
- Contact the appropriate authorities or medical professionals if needed
- Notify immediate family members and close friends
- Contact our office to make arrangements and discuss options
- Gather important documents (birth certificate, Social Security number, insurance papers)
Arrangements
- Meet with our funeral director to discuss service options
- Choose between traditional funeral, cremation, or other services
- Select flowers, music, and other personalization options
- Complete necessary paperwork and permits
After the service
- File death certificate copies with relevant agencies
- Handle estate and financial matters with legal assistance
- Notify insurance companies and employers
- Reach out for grief support resources as needed
What we’ll need from you
Gathering these details ahead of your arrangement conference saves time later. Bring what you have—we can follow up on anything missing.
For the death certificate
- Decedent’s full name
- Date of birth
- Place of birth
- Social Security number
- Decedent’s address
- Father’s name
- Mother’s name (maiden included)
- Level of education
- Usual occupation
- Name of spouse
For the obituary
- General biography
- Hobbies
- Memberships
- Surviving family members
- Family preceding them in death
Local florists
These florists serve the communities where we have chapels. We are glad to coordinate delivery for any service.
Blue Springs
Hy-Vee Floral
816-224-4266
625 West US-40
Blue Springs, MO 64014
Rose Hill Floral
816-808-0662
621A NW Mock Ave
Blue Springs, MO 64014
Independence
Alissa’s Flowers, Fashion & Interior
816-254-7727
19321 E US Hwy 40 Suite H
Independence, MO 64055
Flowerama
816-478-3400
16502 E US Hwy 40
Independence, MO 64055
Hy-Vee Floral
816-836-1177
1525 East 23rd St S
Independence, MO 64055
Village Gardens
816-254-1763
19321 E US Hwy 40 Suite G
Independence, MO 64055
Other local resources
Newspaper obituaries
We can place an obituary with either paper on your behalf.
Social Security office
866-864-1517
3520 S Noland Rd Suite C
Independence, MO 64055
- Monday
- 9:00 AM – 4:00 PM
- Tuesday
- 9:00 AM – 4:00 PM
- Wednesday
- 9:00 AM – 12:00 PM
- Thursday
- 9:00 AM – 4:00 PM
- Friday
- 9:00 AM – 4:00 PM
Grief support resources
Grief is a personal journey, and there is no “right way” to mourn. Support comes in many forms—from family and friends, counseling, support groups, and community resources.
National grief support
- The Dinner Party — A community for people navigating grief and loss
- What’s Your Grief — Resources, articles, and community support
- GriefShare— Support groups for those who have lost a loved one
Crisis & immediate support
- 988 Suicide & Crisis Lifeline
Call or text 988 (available 24/7) - Crisis Text Line
Text HOME to 741741
Frequently asked questions
What is the difference between a funeral and a memorial service?
A funeral typically includes the body being present, often with visitation and a formal service. A memorial service is held after cremation or burial, celebrating the life of the deceased without the body present. Both honor the life and allow family and friends to gather in support.
What is the process for selecting a casket or urn?
During pre-arrangement or at time of service, our funeral directors will present options that fit your preferences and budget. We offer a wide range of caskets, urns, and containers in various materials, colors, and styles to allow for personal expression and cultural considerations.
Can we customize the service to reflect our family’s beliefs or culture?
Absolutely. We deeply respect all faiths, cultures, and personal preferences. Whether you wish to include specific religious rituals, musical selections, readings, or other personalized touches, our staff will work with you to create a meaningful service that honors your loved one’s life and your family’s traditions.
What should I do if I cannot afford funeral services?
We understand that funeral costs can be a burden. Our staff is prepared to discuss options within your budget, including simple cremation or direct burial, payment plans, and other alternatives. Please contact us to discuss what we can do to help your family during this time.
Have questions?
Our compassionate staff is available to answer any questions and provide guidance.
Call us today